Frequently Asked Questions (FAQ)
What is Premier Service?
Our Premier Service is our specialty service. Our Sleek Professionals will bring your product(s) to your home or business, unload it, place your item(s) in the room or space of your choice, and perform light installation of your product(s). Our qualified Sleek Professionals will remove all trash and packing materials associated with your delivery and leave your space clean.
What is Curbside Service?
At Sleek we understand that life is hectic, and your time is valuable. Our Sleek Professionals will carefully unload your product and place it on your driveway and be on their way. This is a quick and efficient way to save you time and the hassle of waiting around.
Do you send notifications for my delivery?
Sleek provides notifications to remind you the day before your delivery, when your delivery is the next stop on our Professionals route, and after your delivery is completed. We pride ourselves in keeping you informed so the uncertainty of arrival is taken out of the equation. Our notifications come via email so that your phone isn’t ringing off the hook with text messages or phone calls.
How do I schedule my Delivery Appointment?
Once our facility receives your product(s) in, one of our friendly Professionals will contact you to provide a variety of dates for you to choose which works best for you.
Where can I get tracking information for my shipment?
Our website has a link under “Client Portal” to enter your tracking information. This link provides you with real time tracking to give you full transparency for your delivery.
How will I know when my shipment will arrive?
Sleek sends a notification via email the day before your scheduled appointment to remind you. The day of your appointment, you will receive an email notification when your delivery is next on our Professional’s route, giving you a 30 minute to 2-hour window.